Understanding people is very important, and questionnaires serve this purpose. Businesses use questionnaires to gather feedback, measure satisfaction, and improve services. Employees may use surveys to share their opinions, report specific issues, or even provide internal feedback. Customers also use surveys to share their experiences, expectations, and suggestions.
Odoo makes this process easier by offering a Website Survey Portal. This portal allows employees and customers to access surveys directly from the website. More importantly, it lets them view their own survey answers inside the My Account portal. They can also print their detailed survey answers using a simple button.
This blog explains how the Website Survey Portal in Odoo works and why it is helpful for both employees and customers.
What Is a Website Survey Portal in Odoo?
The Website Survey Portal in Odoo is a self-service area available on your website. It is accessible to logged-in users such as customers, employees, or portal users.
Using this portal, users can:
- Access surveys shared with them
- Submit survey responses online
- View their own submitted survey answers
- Open detailed survey answers
- Print their survey answers using a button
All this happens without needing backend access. Users only see their own data, which keeps information secure and private.
Why Businesses Need a Survey Portal
Traditional surveys often create confusion. People forget what they answered. They cannot see their past responses. They must contact support if they need a copy.
The Survey Portal in Odoo solves these problems.
It gives users control.
It builds transparency.
It saves time for both users and the business.
Employees and customers feel more confident when they can see what they submitted.
Survey Portal for Employees
Employees often take part in internal surveys such as:
- Training feedback
- HR satisfaction surveys
- Workplace improvement surveys
- Policy acknowledgment surveys
With the Website Survey Portal, employees can log in and check their own survey answers anytime.
Benefits for Employees
- No need to ask HR for survey records
- Easy access from the website
- Clear view of submitted answers
- Option to print survey responses
- Confidence that answers are saved properly
Employees feel more involved when they can review their responses later.
Survey Portal for Customers
Customers usually receive surveys after:
- Purchasing a product
- Using a service
- Completing a support ticket
- Attending an event
The Survey Portal allows customers to:
- View surveys they have completed
- Check their submitted answers
- Print answers for records or reference
This is very helpful for customers who want proof of feedback or need it for internal discussions.
Feature 1: View Own Survey Answers in My Account Portal
One of the most important features is allowing customers or portal users to see their own survey answers in the My Account portal on your website.
How It Works
- The user logs in to the website
- Goes to the My Account section
- Opens the Survey Answers menu
- Sees a list of surveys they have completed
- Click on any study to view details
Users can only see their own answers. They cannot view answers submitted by others.
This keeps data private and secure.
Why This Feature Is Important
Most of the users forget what they answered in a survey. Sometimes, users would want:
- Review their feedback
- Confirm submitted information
- Share responses with their team
- Keep records for future reference
This feature removes confusion and improves trust.
Users feel confident knowing they can always access their own responses.
Feature 2: View Detailed Answers Using the Print Button
Another helpful feature is the Print button available on the survey answer view. This button allows users to open a detailed view of their survey answers.
How the Print Feature Works
- The user opens a survey answer from the portal
- Clicks on the Print button
- A new website page opens
- This page displays detailed survey answers
- The page layout is taken from the Odoo standard survey view
- The user can print or save the page as a PDF
The design remains clean and professional because it uses the standard Odoo format.
Why Using Odoo Standard Print View Is Useful
Using the Odoo standard survey print page offers many advantages:
- Clean and readable layout
- Proper question and answer formatting
- Consistent design across all surveys
- No extra customization needed
- Easy to understand for users
Since the page comes from the Odoo standard, it remains stable during updates.
Benefits for Employees Using the Print Feature
Employees may need printed survey answers for:
- Internal reviews
- Performance discussions
- Training feedback records
- HR documentation
Instead of requesting documents, employees can simply:
- Open their survey
- Click Print
- Download or print the answers
This saves time for HR and improves transparency.
Benefits for Customers Using the Print Feature
Customers may want to:
- Share feedback with management
- Keep records of submitted surveys
- Attach survey responses to emails
- Save a copy for future reference
The Print button makes this easy without contacting support.
Easy and User-Friendly Experience
The Website Survey Portal in Odoo is designed to be simple.
Users do not need training.
Buttons are clear.
Navigation is easy.
Pages load fast.
Even non-technical users can use the portal without confusion.
Secure and Controlled Access
Security is very important for surveys.
Odoo ensures:
- Users can only see their own survey answers
- No access to backend data
- No access to other users’ responses
- Login-based security
This makes the Survey Portal safe for both employees and customers.
Reduces Manual Work for Businesses
Without a survey portal, businesses often receive requests like:
- “Can you send my survey answers?”
- “I lost my feedback copy”
- “Can you resend my response?”
With the Survey Portal:
- Users help themselves
- Support tickets are reduced
- HR and admin teams save time
- Processes become smoother
Improves Transparency and Trust
Transparency builds trust.
When users can see:
- What they answered
- When they submitted it
- How it appears officially
They feel respected and valued.
This improves relationships with both employees and customers.
Ideal Use Cases
The Website Survey Portal in Odoo is perfect for:
- Employee feedback systems
- Customer satisfaction surveys
- Training evaluations
- Event feedback forms
- Product review surveys
- Internal assessment surveys
Any business that uses surveys can benefit from this portal.
Final Thoughts
The Website Survey Portal in Odoo is a simple and effective solution for managing online surveys. It allows employees and customers to view their own survey answers easily from the My Account portal on your website.
Users can check detailed survey responses and print their answers using the Odoo standard survey page, making the system reliable and easy to use. This helps improve transparency, saves time, reduces manual effort, and builds trust between the business and users.
For businesses that regularly use surveys, this feature is not just useful it is essential for better feedback management.
Contact Devintellecs Odoo App Store. If you want to implement the Website Survey Portal in Odoo or need customization support, contact Devintellecs today.
📧 Email us at odoo@devintellecs.com for expert assistance.
Website Survey Portal in Odoo for Employees and Customers